Skip to main content
Logo
English (United States) Español
Sign in
Turkish Airlines Miles&Smiles Premier Visa Signature® Card
Help Center
  1. Turkish Airlines
  2. Help Center
  3. Use My Card

Use My Card

Find answers to common queries about card usage, including making purchases, redeeming rewards, and using virtual card.

  • Why is my transaction getting declined?
  • Where is my refund?
  • What should I do if my physical card is lost, stolen, or compromised?
  • How is my spending ability calculated?
  • How do my Turkish Airlines rewards work?
  • How do I view my card activity?
  • How do I use my virtual card?
  • How do I add my card to Apple Pay or Google Pay?
  • How do I dispute a charge?
  • Do I need to set up a travel notice?
  • How do I activate and use my physical card?
  • Can I request a credit line increase?
  • Can I change my APR?

The Turkish Airlines Miles&Smiles Premier Visa Signature® Card is issued by First Electronic Bank, pursuant to a license from Visa USA Inc. The Turkish Airlines Miles&Smiles Premier Visa Signature® Card is powered by Imprint Payments, Inc. See Rewards Program Terms & Conditions and Credit Program Cardholder Agreement for more details.

© Turkish Airlines. All Rights Reserved.

What can we help you with?
Powered by Zendesk