How do I dispute a charge?

If you notice a purchase that you did not make or believe that your card has been compromised, please contact our Customer Support Team at (888) 857-3891.

If there is an error on your statement or you need to file a chargeback for a defective product or service, please contact the merchant for assistance. If you need additional help, please contact our Customer Support Team at (888) 857-3891.

You may also send a written claim to the address below:

Imprint Payments, Inc.

PO Box 2047

New York, NY 10013

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