Below is a list of common reasons transactions may be declined:
- Sending money is not supported (Venmo, PayPal, CashApp, wires, etc.) nor is buying money (cryptocurrency, stocks, etc.).
- Your remaining Credit limit is less than the amount of the transaction
- Transaction is at a merchant not supported by Visa network
Typically when a transaction is declined, Imprint will send an SMS message to you with the reason for the decline.
If you still have questions, please contact our Customer Support Team at (888)857-3891.